Frozen 2 Elsa Cosplay Costume mp005172

How To Order The Correct Size From Procosplay

Click here for checking a video to see how to measure and select your size.

Not all humans were created equally and the same applies to superheroes! Whether you are minute like Ant-Man, bulky like The Hulk or spindly like Spiderman, Procosplay knows that even the most experienced hero needs a little help when it comes to tailoring.

Here’s the low down on how to order the correct costume size:

1. Size Matters

Forget about your usual clothing size! Whether you are from the US, UK or usually wear European sizes – our costumes are made in a variety of different materials with specialized stitching and parts, so your usual size will not apply here.

• It is vital that you measure your body correctly.
• To obtain more precise measurements ensure that you are wearing thin, tight clothing so that any dimensions taken are as close to your body shape as possible. There is a very small margin for error.
• For more accurate sizing, you are advised to get someone to help you if possible.
• Measurements can be taken in either centimeters or inches.
• 

1. Height(compulsory):  from top to floor
2. Head Size: the circumference of the largest part of your head
3. Neck Size: the circumference of the largest part of your neck
4. Shoulder Width: the length from the left shoulder seam to the right one(measure it from the back)
5. Chest Size(compulsory): the circumference of the largest part of your chest
6. Waist Size(compulsory): measure horizontally on the navel
7. Hip Size(compulsory): the circumference of the largest part of your hip
8. Thigh Size: the circumference of the largest part of your thigh
9. Arm Length: the length from top of shoulder to wrist
10. B.C.(biceps circumference): the circumference of the largest part of your biceps
11. Forearm Cir: the circumference of the largest part of your forearm
12. Calf Cir: the circumference of the largest part of your calf
13. Leg Length: the inseam length, from the crotch to the ankle

    2. Let Us Guide You

Once you have taken your precise measurements, then you can refer to our helpful online guide.

• Be aware that the size chart reflects the body’s dimensions and not the clothes themselves.
• The exact measurement of the costume will depend on the version ordered and your own individual need for comfort.

    3. Take Your Pick

Once you are certain of your size and costume choice it’s as easy as selecting a drop-down category.

• If your measurements are close to that of the standard size, then once you have confirmed this against the exact version of the costume, then you can select and order.
• If you do not fit into the category of the standard size then a customized costume is the option for you.
• Don’t forget, whilst the general measurements we take are for the height, chest, waist and hip – if you have any special requirements then you will need to let us know. This could mean that you have longer arms than average or a shorter torso. As we are unable to fully measure your body like a tailor would, or use our telepathic skills like Doctor Strange, we rely on you to let us know – plus no one else knows your body as you do.

4. Suited And Booted

Some of the costumes come with optional quality boots and shoes, so don’t forget to select this option if necessary.

• Shoe purchase is very simple – just choose the relevant US or EUR shoe size as appropriate.
• With boots, we will need some more measurements due to the variations in calf size and leg length, however, there is a handy guide on how to measure and what we will need from you.

     5. Super Kids

• Whilst we do have an extensive selection of kids cosplay costumes, with bespoke size choices, the adult outfits can also be ordered for your little heroes. However, these will all need to be customized size orders except the size 3XS and 6XS can work.

If you are uncertain or in doubt, please do not hesitate to contact our extremely helpful team for further advice.

ProCosplay Customer Service is available from Monday to Saturday from 9 am to 6 pm (China Time).

Our customer care will be delighted to accompany you as you discover the products of ProCosplay.


About the contact information：

Please leave us a valid and commonly used email address and cell phone number so that we can confirm the order to you and process the delivery more quickly.
 

About the delivery:

Processing time is 13-18 days for a standard size costume, 23-28 days for a custom fit for a custom size costume, and the shipping time frame is 3-5 business days (standard shipping or fast shipping). 

Delivery time is between 18-35 days from the time of ordering and in case you need the costume urgently, just contact us to confirm the process. You can buy single pieces or in bulk depending on your preference, and it will be delivered at the same time in case of bulk purchases.

*The products from ready to ship catalog will be delivered in 5-7 business days. (Only effective on the basis of choosing standard shipping or fast shipping)

About the return:

You can return or exchange any order to us within 7 days after receiving it. Visit the Contact Us section and then file a message at support option or contact us via

*Please be aware that, in accordance with the return policy, customized items can not be returned or refunded.

*Customs charges are at your expense if you return an order from a country different from us.

As for the specific return policy, please click HERE to check the details.


About the washing and care:

Hand washing and natural air drying are recommended. Machine washing / dry cleaning is not recommended.

Before cleaning, please remove metal accessories to avoid damage itself or the costume.

Avoid prolonged exposure to sunlight, artificial light, and humidity. Do not allow pieces with contrasting colors and different materials to come into direct contact with each other.

Never use a cleaning product or stain remover to remove a stain. Instead, bring your piece to a professional cleaning service as soon as possible. Once the stain is removed, take the plastic cover off and allow your piece to air out before putting away.


About the color:

We try to accurately display the colors of the products you see on the Website. However, We cannot guarantee that the colors you see on your monitor will be accurate.