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Announcement

Dear Customer:
  The Chinese tradtional Spring Festival is approaching,so we will make the costume until Jan 17th.If you want the costume before Feb 15th,just place the order before this time.
  We will still accept the order during the holiday,if you want the costume in rush,just contact us thru procosplay.com@gmail.com or contact us thru the Facebook.
  Thanks.

Attention !!!

Dear Customer :

    Since the Halloween is coming. If you place the order now (Oct 21st), and you want it by Halloween,we can't guarantee the time.

So that means we will try our best ,if it miss your event,you can't cancel the order,even you selected the fast shipping .

Hope you can understand .

 

  

Attention for the Delivery Time

Dear Customer
    Since the Halloween is approaching,so if you place the order now (Oct 12th),we are really busy,so you just can have the costume before the Halloween,even you paid the fast shipping.
After the Oct 12th,when you want the costume or the cosplay items before the Halloween,contact us before you order it,plz.
Also you need check our size chart (not the US size)carefully.

 

About the Size

Most of the costumes is not the US size.

 

Only there's a option for the US size,like US-L ,US-XL...it is US size ,then you can select .

Make sure you select the right size before you order it .

Check the right size chart .

 

 

 

 

Attention! About the Payment

We have the samll issue about the Paypal.

So maybe you can't pay it after you placed the order, we will fix this problem within 24 hours.

If you can't pay it ,just try to pay after 24hours ,sorry about this trouble.

If you have any question,just contact us .

 

FAQ

Q:If i get the wrong size costume,what should i do ?
A:First contact the seller,make sure you have checked the size chart.Then measure the chest,waist,and hips,put a ruler against the costume,make sure the data is clear,send pics to us.

Q:If i need the costume in rush,what should i do ?
A:You can leave a message about the date you need it by.

Q:If i received the damaged costume or the incomplete costumes,what should i do ?
A:First take the photos of it,send us the pics within 48 hours after you received it ,do not try it on,then we will deal with it.

Q:Who will afford the shipping fee for the return and exchange ?
A:That is depends on the situation,if you choosed the wrong size or you just want to return it withiout any reason, you should afford the shipping.If it is not our fault,we won't afford the shipping fee.For more details ,contact us thru email.

Q:How can i avoid the customs ?
A:We will try my best to avoid the customs,but we can't guarantee you won't be charged,since it is random.Also it is depends on the policy of each country.

Q:Do you accept the commission ?
A:Yes,we accept it,send us the pics ,that should include the back and some details.Let us know the date you need it by.

Q:Before i sign the package about the props,should i open it ?

A:Yes,you need open it ,then make sure it is without the damage,then sign it .

If not,just refuse it ,file a claim to the express company .


New Category

Dear customers

   We add the brand new category.It is the ready to ship,if you order it now,we can send it to you within two days. http://www.procosplay.com/read-to-ship

If you order it,you can have it within 5-7 days,those costumes are in our US  warehouse.

All the costumes are standard size,not accept the custom size.If you need something in rush, just open it.

Check the size before you order it,some size is out of stock .

If you need the costume in custom size, just look for the listing that without the letter RTS. Then choose the custom size. Laughing

Black Friday Holiday Deals 10% off

Black Friday is comming !!!!

10% for all the products,just enter the coupon code Black Friday .

Only for 27th of Nov.

We have many new products,like the Green Arrow Series.

Look for your favorite costume, wigs, shoes,props,even the toys .

Just find the great deal !!!


Attention,very important !!

 

   Since the Halloween is coming,some of the costume are out of stock now,if you need it by Halloween,it is impossible now.

Especially the Korra, Team Fortress, Fairy Tail Grand Magic Games, Fairy Tail Jellal Fernandes Cosplay Costume , Link series  (except the http://www.procosplay.com/deluxe-the-legend-of-zelda-link-green-cosplay-costume-mp002139 ) ,Batman Riddler Edward Nygma Cosplay Costume,Fairy Tail Gajeel Redfox Cosplay Costume,if you want those by Halloween,it is impossible now ,hope you can understand.

For the other costume,if you need it by Halloween,just contact us ,thanks !!!

Coupon !!!

New Way to Get the Coupon !!

Dear Customer Surprised

    Now,share your pics of the order on your Facebook page,then send me the link, you can get some certain coupon code for the next purchase.  
It is avaliable within six month.

    It will worth $5,$10 or more,and it depends on your total amount of your last order.
It's very easy,just do it !!!

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