alice[at] procosplay.com
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Dear Valued Customers,
Starting from Sep 5th, our custom sizing service will be temporarily paused. Custom size orders placed between Sep 5th and Oct 31st will be processed on Nov 1st, following the order of receipt.
***During this period, orders for wigs, shoes, accessories, and regular sizes (e.g., XXS-XXXL) will continue to be processed as usual, ensuring on-time delivery for Halloween.
***If you're open to receiving your custom order in Nov, you can contact us to refund the customization fee.
If you have any questions or need assistance, please contact us at [email protected].
Thank you for your understanding and ongoing support.
Sincerely,
ProCosplay Team
